AQUANET HIROSHIMA

FAQs

World Heritage Sea Route
Miyajimaguchi-Miyajima Route
Night Cruise

Service Information
- A
  It takes 45 minutes to travel between Peace Park and Miyajima.
- A
  We operate year-round; however, service may be canceled due to weather or other unexpected conditions.
- A
  Our boats travel along rivers in Hiroshima city. When the tide is high, boats may not safely pass under the bridges. When the tide is low, there is a risk of grounding. For your safety, services may be delayed or canceled depending on the tide. Please check here for the latest updates.
Access
- A
  Please check the information here.
- A
  For access information, please see here.
- A
  There is no parking available on site. Please use a nearby coin-operated parking facility.
Boarding Information
- A
  Each row has three seats, and all seats are unreserved.
- A
  You may go out on the deck while the boat is sailing on the river. However, for safety reasons, the captain will make a decision based on tide levels, weather conditions, and other factors.
- A
  The boat is wheelchair accessible; however, there are about eight steps leading to the boarding area (see photo). Due to the boat’s size, only one wheelchair can be accommodated on board.
- A
  There is some space to store luggage. Please fold and carry your stroller with you.
- A
  Bicycles are generally not allowed on board.
- A
  Pets are not allowed on board due to the ship’s small size and limited space.
- A
  We do not sell food or drinks.
- A
  Bringing food on board is allowed as long as it does not cause inconvenience to other passengers. There are no tables at the seats. Please avoid bringing strong-smelling foods, such as pizza.
- A
  Toilets are available on all boats.
Bookings & Fares
- A
  If you contact us by the day before your departure, you can change your booking by email, as long as there are available seats on the new departure. For changes on the day of your departure, please go directly to the ticket office.
- A
  You can also cancel your booking online until 7:00 am on the day of boarding.
- A
  There is no cancellation fee for bookings.
- A
  Please be aware that a cancellation fee will apply once tickets have been purchased. Also, cancellations may not be accepted if requested less than 15 minutes before departure.
Package Ticket
- A
  This ticket covers both the World Heritage Route and the Miyajimaguchi Route. Book it here. The regular fare from Miyajima to Miyajimaguchi is 400 yen, but with the package ticket, you can travel to Miyajimaguchi for just 100 yen more.
Online Bookings
- A
  Bookings can be made up to three months in advance of the departure date.
- A
  Changes to your scheduled boarding time on the day of boarding cannot be made online or by phone. Please visit the ticket counter in person to check seat availability.
- A
  Since the seats are non-reserved, we are unable to accept seat reservations. Please take any available seat on a first-come, first-served basis.
- A
  Miyajima can be very crowded during peak seasons. Long wait times for the ropeway may cause passengers to miss their booked ferry. During busy periods, changes to sailing schedules may not be possible due to full bookings. Please allow sufficient time for your visit and make your bookings accordingly.
- A
  Please contact us by email.
- A
  Seat availability reflects the status at the time of checking, and your booking is not finalized until you click the URL in the confirmation email. As bookings and cancellations occur frequently online, seat availability is subject to change. If the boat becomes fully booked before you click the URL, an error message will be displayed indicating that the booking could not be completed.
- A
  Online cancellations are available until 7:00 am on the day of boarding. After this time, please contact us by email.
Boarding Location
- A
  There are no coin lockers at the pier. You can check for nearby coin lockers here.
- A
  Restrooms are available on board, but not at the ticket counter on the pier. Click here for nearby public restrooms.
- A
  Coin lockers are not available in the waiting area at the pier. Please use those located inside the ferry terminal.
- A
  There are no restrooms in the waiting area at the pier. Please use those inside the ferry terminal.
Service Information
- A
  It takes about 5 minutes.
- A
  We operate year-round; however, service may be canceled due to weather or other unexpected conditions.
Boarding Information
- A
  The ticket counter is located inside the Miyajimaguchi Ferry Terminal. The boarding area is about a 2-minute walk from the counter. Please check the details here.
Access
- A
  There is no parking available on site. Please use a nearby coin-operated parking facility.
Package Ticket
- A
  This ticket offers a discounted fare for the Miyajimaguchi–Miyajima route and includes a boat ride to Peace Park. It’s recommended for travelers heading from Miyajima to Peace Park. Booking is available here.
Bookings
- A
  Online bookings are accepted, and boarding is also available without a booking.
Service Information
- A
  The Mikasamaru is equipped with a roof, so it can operate even in the rain.
- A
  Passing through the O-torii is not allowed.
- A
  The lights around the O-torii Gate and Itsukushima Shrine are sensor-activated and automatically turn on about 30 minutes after sunset.
- A
  The tour takes 30 minutes.
- A
  On Kangen Festival Day (lunar calendar June 17) and Lights Down Day, services will either be suspended or available by private booking only.
Access
- A
  The last ferry departs at 10:14 pm.
- A
  After leaving the terminal, walk about 100 meters to your left with the sea behind you. You’ll find the waiting area at Pier No. 3.
Boarding information
- A
  Boarding in a wheelchair is not possible due to stairs inside the boat.
- A
  Due to limited storage space, bringing large items on board is generally not allowed.
- A
  Pets are not allowed on board, even if they are kept in a carrier or similar container.
- A
  We do not sell food or drinks.
- A
  As this is a shared boat, food and drinks are allowed as long as they do not disturb other passengers.
Bookings & Fares
- A
  Changes can be made subject to seat availability. Please contact us in advance via email.
- A
  For online bookings, cancellations can be made through the website until 4:00 pm on the day of boarding.
- A
  Generally, we do not charge a cancellation fee for bookings.
- A
  Neither disability nor group discounts are available.
- A
  Tickets can be purchased at select hotels on and around Miyajima Island. General passengers are required to pay in cash before boarding.
Online Bookings
- A
  Bookings can be made up to three months in advance of the departure date.
- A
  Bookings can be made until 4:00 pm on the day of departure. ※ Please be sure to click the URL in the confirmation email before it expires, as online bookings will not be accepted afterward.
- A
  Seat availability reflects the status at the time of checking, and your booking is not finalized until you click the URL in the confirmation email. As bookings and cancellations occur frequently online, seat availability is subject to change. If the boat becomes fully booked before you click the URL, an error message will be displayed indicating that the booking could not be completed.
- A
  You may cancel your booking online up to 4:00 pm on the day of boarding. After that, please contact us by email.